MAJOR FOCUS Enroll guests into Players Club. Communicate specific event and promotion information to all guests. Redeem comp dollars for merchandise to our guests and complete all duties associated with the redemptions. ESSENTIAL FUNCTIONS Provide efficient, friendly, courteous, and timely customer service to all guests. Process new Players Club Members, obtaining complet

ESSENTIAL FUNCTIONS Welcomes guests, provides exceptional customer service, encourages guests to enroll in the Capital Club Develops relationships with VIP casino guests to ensure incremental visits Coordinates complimentaries, special services and hospitality for identified guests Oversees, solicits and identifies new gaming guests for the players' club program Meets and

MAJOR FOCUS To ensure all hotel room reservations for Bally Corp. are handled in a professional and courteous manor. ESSENTIAL FUNCTIONS Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to the voice of the customer. Ability to

MAJOR FOCUS Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions. ESSENTIAL FUNCTIONS Prepares all food items properly in accordance with printed orders and plating instructions, avoids waste in preparation. Portions and prepares food items such as salads, appetizers, soups, desserts,

MAJOR FOCUS Responsible for preparation of all pantry food items, and responsible for maintaining a sanitary kitchen work station. ESSENTIAL FUNCTIONS Prepares all food items properly in accordance with printed orders and plating instructions, avoids waste in preparation. Portions and prepares food items such as, salads, appetizers, soups, desserts, and deli items in acco

MAJOR FOCUS Cleans and maintains the property's public space casino, lobbies, front drive, pool area, elevators ensuring guest comfort, safety, and satisfaction. ESSENTIAL FUNCTIONS Will operate various floor machinery such as Speed Scrubber, Floor Buffer, Carpet Extractors Prepare and wax tile floors Operate and maintain floor machinery Enhances the guest experience by p

MAJOR FOCUS Responsible for assisting in the operation of the retail shops and executing the standards for the brand they represent. Ensure excellent customer service, maximize financial return, and foster a great work environment. ESSENTIAL FUNCTIONS Provide guests with the highest level of customer service. Smile, and offer assistance. Know all aspects of lottery ticket

MAJOR FOCUS Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions. ESSENTIAL FUNCTIONS Assist the Sous Chef with the training of line cooks and with the preparation of Weekly work schedules and daily break schedules for the pantry staff. Daily food production schedule (conforming to co

MAJOR FOCUS To ensure all hotel room reservations for Bally Corp. are handled in a professional and courteous manor. ESSENTIAL FUNCTIONS Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to the voice of the customer. Ability to

MAJOR FOCUS Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non gaming revenue, prepares deposits and conducts other monetary or control procedures

Responsible for greeting guests at the door. The Host/ hostess seats and presents clean menus and wine menus to guests in a professional and friendly manner. ESSENTIAL FUNCTIONS Monitors the workflow of the restaurant and escorts guests to tables accordingly. Monitors guest satisfaction and alerts Manager, Assistant Manager and Chef if guests have an issue. Monitors Open

MAJOR FOCUS To be engaging with guest while providing efficient and accurate beverage service with a smile. ESSENTIAL FUNCTIONS Takes orders, mixes and serves alcoholic and non alcoholic beverages according to established recipes and procedures for casino floor, restaurant servers, bars, and lounges. Requests identification from patrons when legal age is questioned (every

Responsible for ensuring that bartenders have essential and adequate supplies needed to provide exceptional service to our guests. ESSENTIAL FUNCTIONS Have bars set up and stocked one hour prior to the start of each function. Keep ice bins filled at all times. Cut all fruit used for garnishes and keep back up containers of fruit filled throughout the shift ensuring safety

MAJOR FOCUS Ensures that all kitchen employees produce a quality food product that is prepared in a timely manner and attractively presented in accordance with our standards ESSENTIAL FUNCTIONS Maintains strong emphasis sanitation and cleanliness in all food preparation and storage areas, including walk in boxes. Responsible for developing recipe costs and procedures. Mai

ESSENTIAL FUNCTIONS Reports to work on time, as scheduled, in proper uniform with nametag, hat, bow tie and apron, and with a positive and cooperative attitude ready to serve the guests. Is held accountable for cash drawer and all variances. Signs in with supervisor who will assign side duties and service station. Completes side duties as directed. Checks station, cleans