Job Summary:

This position operates one or more photocopying or duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles and bulletins. To process copy requests submitted by FERC (Federal Energy Regulatory Commission) staff utilizing publishing and printing equipment/duplicating machines; operate binding equipment/machines; perform clerical duties associated with the requests for printing and photographic services; monitor status of Duplication Center equipment; maintain inventory of supplies and performing duties to support the copy center help desk.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Process and duplicate as required FERC copy requirements such as Commission Issuances, EIS, EA and confidential, color documents and vacancy announcements in accordance with suspense date.

• Set up and operate publication and printing equipment such as high-speed copier machines (including color equipment) paper cuffing, binding, hole punch, stitching, labeling, tabbing and folding machines.

• Log commission issuances out of the work flow in Remedy and send completed copies to the mail center for mailing. Enter other completed jobs into the production log.

• Assist with Copy Center Helpdesk by answering phones, processing ticket requests into the Remedy ticketing system, processing walk up requests as needed.

• Perform clerical duties associated with the request for printing and copying services.

Additional Responsibilities

• Operate small binding machines.

• Maintain an inventory of supplies and reproduction equipment and paying attention to important variables indicated by trade name of machine.

• Prepare assembly sheets, print requisitions with specifications for printing and binding, recording, delivering and collecting work.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High School Diploma, General Educational Development (GED) required.

Knowledge, Skills, and Abilities

• Knowledge of the operating and maintenance procedures and functional characteristics of Copy Center machinery, including copiers.

• Ability to interpret from technical written/verbal instructions and to understand the scope of the work required.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Basic ability to operate a computer using Microsoft Office software. Basic typing skills.

Safety & Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.

• Adhere to all corporate and local safety plans, policies, practices and standards.

• Be aware of and follow all safety rules of your work site.

• Report any unsafe conditions or accidents to your supervisor.

• Practice standard precautions (formerly universal precautions) always.

• Participate in mandatory or available safety training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.

To learn more, you may click on the following video link:

4 Easy Steps to Apply

Step 1:Apply online to an open position.

If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below.

Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact

Step 3: Submit Comprehensive Release form to a local ServiceSource contact

Step 4: Submit Documentation of Disability letter to a local ServiceSource contact

Program Outreach Specialists by Location

Aurora/Colorado Springs, Colorado

(719) 510-2328

Fort Worth, Texas

(571) 455-8541

Newport News/Fort Eustis, Virginia

(757) 503-1222

Northern Virginia, Washington, DC, Maryland

(703) 970-3697

Northern Virginia/Quantico/Washington, DC - Food Services

(571) 455-0195

St. Louis, Missouri

(314) 202-9199

Boyers, Pennsylvania

(571) 455-8541

North Carolina/Kentucky

(910) 826-4699 ext. 4699

Florida

(727) 538-7370

DE, PA, MD and TX

(302) 765-1259

NOTICE TO APPLICANTS

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.

Do you need a reasonable accommodation to apply to a career opportunity online? Please to view a list of Regional Office locations. Please ask to speak with Human Resources.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.