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MECM/SCCM Administrator
Quantico, VA
Job Description
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.
Requisition #: 265
Job Title: MECM/SCCM Administrator
Location: 27410 Hot Patch Rd Quantico, Virginia 22134
Clearance Level: Active DoD - Top Secret
Required Certification(s):
* DoD 8580 IAT III certification (CASP+CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH)
* Professional level certification.
**Selected applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information. **
SUMMARY
The Candidate shall provide Tier III Microsoft Endpoint Configuration Management (MECM/SCCM) support and will install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure. The Candidate is responsible for the operation of the Client's Enterprise MECM enterprise environment containing more than 100,000 users. The configuration environment consists of Windows Server, Exchange, SharePoint, BMC Remedy, networking, PKI and SSL and support of the products for the Management Support. The infrastructure is a mixed environment of VMware based and physical based servers. The Candidate should be knowledgeable with VMware Virtualization and vCloud to perform specialized configuration management tasks.
JOB DUTIES AND RESPONSIBILITIES
* Maintain the overall health of technologies associated with Service Manager.
* Resolve all Service Manager Tickets escalated from the service desk including the administrative activities and provide a weekly Messaging Status Report.
* Provide documentation, guidance and instruction to the all service desk personnel for handling standard Event and Service Manager related incidents, work orders and service requests.
* Submit and execute Event Management related Request for Change (RFC) tasks.
* Coordinate incident tickets between Tier II and III sections as well as other sections as required.
* Monitor the health of Event Management Infrastructure with Client provided event management tools.
* Provide Client project support for Configuration Management related technologies.
* Support change management process; submit requests through Change Approval Board; participate in a Change Review Board.
* Escalate product issues to third party product vendors upon Government approval.
* Implement monitoring tool thresholds and conduct proactive event remediation.
* Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).
* Configure and implement Internet Information Service (IIS) security policies through understanding of Certificate and Public Key Infrastructure (PKI).
QUALIFICATIONS
Required Certifications
* DoD 8580 IAT III certification (CASP+CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH)
* Professional level certification.
Education, Background, and Years of Experience
* 5 Years of Configuration Management Experience
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
* Experience with Microsoft Endpoint Configuration Manager (MECM) / System Center Configuration Manager (SCCM)
WORKING CONDITIONS
Environmental Conditions
* Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands
* Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
* Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
Happy - Be Infectious.
Happiness multiplies and creates a positive and
connected environment where motivation and
satisfaction have an outsized effect on
everything we do.
Helpful - Be Supportive.
Being helpful is the foundation of teamwork,
resulting in a supportive atmosphere where
collaboration flourishes, and collective success
is celebrated.
Honest - Be Trustworthy.
Honesty serves as our compass, ensuring
transparent communication and ethical
conduct, essential to who we are and the
complex domains we support.
Humble - Be Grounded.
Success is not achieved alone, humility ensures
a culture of mutual respect, encouraging open
communication, and a willingness to learn from
one another and take on any task.
Hungry - Be Eager.
Our hunger for excellence drives an insatiable
appetite for innovation and continuous
improvement, propelling us forward in the face
of new and unprecedented challenges.
Hustle - Be Driven.
Hustle is reflected in our relentless work ethic,
where we are each committed to going above
and beyond to advance the mission and
achieve success.
These Core Values are present in all our employees and our organization's aspects. Learn more about us and our culture by visiting us
COVID-19 Vaccination Requirements
Agile Defense is subject to federal vaccine mandates or other customer/facility vaccination requirements as a federal contractor. As such, to protect its employees' health and safety and comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR (c)
At Agile Defense, we know that our employees are our most important asset. We believe in our responsibility to our fellow employees, customers, company, and to our country. We promote teamwork, integrity, and creativity; we expect our fellow employees to also live these values.
Agile Defense, Inc. does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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