Help Desk/Secretary II

General Info
Job Type: Full-Time

Location: Four Seasons Environmental, Inc. - NOAA, Suitland, Maryland

Minimum Experience: 3 years

Minimum Education: High School/GED

Pay: $36.01/hour plus fringe benefit of $7.61

Hours: 8:00 am - 4:30 pm

Benefits:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Retirement Benefit
• Disability Insurance
• Holidays and Vacation

Job Summary:

We are seeking a highly skilled and customer service-oriented Help Desk position to support the NSOF/NOAA facility. The ideal candidate will work well in a team-structured environment, as well as be able to complete tasks on their own. Also, ability to efficiently prioritize multiple tasks at once in a high-pressure mission-critical environment.

Key Responsibilities:

- Schedule and maintain conference room schedules for all building tenants

- Log all work order requests in the work order log and NCMMS work order database.

- Ability to prioritize multiple responsibilities at once and work well under pressure.

- Proven experience in a help desk or facilities support role

- Strong problem-solving skills and attention to detail.

- Excellent communication and customer service skills.

- Knowledge of Microsoft Office word, excel, etc.

- Complete tasks effectively and efficiently.

- Knowledge and experience with GSA NCMMS database for managing and tracking Preventative Maintenance and work order requests.

- Well-organized and detail-oriented.

- Process NOAA parking passes for building tenants and other contractors.

- Other duties as assigned from time to time.

Company Info

Four Seasons Environmental, Inc. () is a 350-associate facilities management firm. Founded in 1985 and headquartered in Cincinnati, Ohio, FSE offers a very stable work environment. Our goal of 35+ years remains the same: satisfy the customer and continuously improve. If you are looking for a nurturing company that puts the customer and the employee first, then please submit your resume for consideration.

• All resumes will be kept in strict confidence
• We are an institutional, commercial, full-facility operation and maintenance contractor and equal opportunity employer: including protected veterans and individuals with disabilities

Mission Statement

In a corporate culture of positive reinforcement, we will produce excellence by continuously finding better ways to serve our client as we would wish to be served.

Vision Statement

In a nurturing corporate climate where families are valued and continuous improvement is a way of life, we will treat our customer and our fellow employees as we would wish to be treated so that we will continue to be our customer's contractor of choice.

• Must be authorized to work in the US
• No relocation assistance is available
• Four Seasons Environmental, Inc. is a federal contractor and is required to comply with the Drug-Free Workplace Act of 1988 (which supersedes state laws to include cannabis). Employment is contingent on passing a 10-panel pre-employment drug screen, random drug and alcohol screenings, and background/reference checks.