Education:
Bachelors degree
Licensures/Certifications:
Not Applicable
Experience:
Three years of Practice Management or Physician Billing Management experience.
Skills:
* Extensive knowledge of billing processes
* Knowledge of medical terminology
* Skill in using billing software applications
* Skill in developing and managing a budget
* Ability to compose, type and proofread correspondence and reports
* Ability to supervise and coordinate the work of others

Principal Duties and Responsibilities:
* Oversees and coordinates work of clerical and/or technical employees in assigned area.
* Manages human resources within established productivity guidelines and the personnel budget. Facilitates training and development efforts. Maintains employee competencies. Monitors and reviews work performance of the staff. Interviews and selects personnel.
* Develops, secures approval of and implements work procedures for area of responsibility; provides input into development of policies.
* Compiles and provides feedback on data related to supply, equipment and personnel budget. Administers and monitors adherence to budget and notifies superior of significant deviations from budget.
* Ensures equipment and supply levels are appropriately maintained by maintaining records, arranging for repairs, and recommending new supplies.
* Maintains a variety of records and logs reflecting department activities, compiles data from same and prepares regular and special reports for superior.
* Performs more complex/sensitive administrative support work as directed by superior and/or in response to workload demands to include scheduling patients as needed to maximize Physician's appointment schedule.
* Prepare monthly operations report for the Directors of Operation's.
* Communicate monthly reports to Physicians to include Physician Profile, Lawson, E-Portfoilo, Denial Reports, 533 reports, and No-Show/Cancellation Reports.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy

• Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.