About Propylon:

Our vision is to disrupt the legal landscape with innovative solutions that simplify the complex and connect people with the law. Our software teams seek to understand business related challenges, design process, technical solutions, ultimately solving problems and embracing digital transformation within the legislative, government domain. Our software solutions support the lifecycle process of turning an idea into a law so this is the opportunity to work on something that impacts the fabric of society!

Propylon has been listed as one of the best "Great Places To Work" every time we applied for theaccolade in 2016, 2018, 2020, 2022 and 2024. As such, we are proud to offer competitive salaries, excellent training, and opportunities to help you reach your full potential and develop in your career.

This is a full-time, permanent role based in Bismark, North Dakota. It is a hybrid position with candidate required to work onsite in client offices up to 3x per week and WFH flexibility for remaining workdays. Some travel may be required to Chicago/Ireland for staff training at certain periods in the year. This is a client-facing role and may involve out of State travel to client-sites in the future.

Overview:

Propylon has an exciting opportunity for an experienced Business Analyst to join our innovative, software solutions business dedicated to driving digital transformation in the legal landscape.

The successful candidate will work within our Government Solutions Department which is responsible for supporting software solutions built on Propylon's core products for Propylon's customers worldwide. The role is a client facing role and will involve working directly with a number of Propylon's clients. The role of Business Analyst at Propylon is suitable for someone with several years of experience having previously worked as a Business Analyst where the position involved systems analysis, preferably in a client facing position. This role contributes to the specification, design, and implementation of document workflow software solutions in a client environment.

Responsibilities:

Working closely with the developers and client subject matter experts throughout the course of each project to ensure client requirements are fully understood and successfully delivered in the Propylon's suite of products
• Participating in workshops with key stakeholders, including internal and external Senior Management, to gather business requirements that enable the creation of user stories and development tasks
• Building an excellent relationship with all stakeholders and own peers. Being the point of contact to ensure blockers and issues are identified and resolved.
• Documenting Functional Specifications and working closely with the Technical Lead and Senior Business Analysts to support the solution design and ensuring successful implementation of customer requirements
• Preparing, documenting and implementing activities for the deployment phase of each assigned project, including client training/demo sessions, user guide documentation and internal knowledge share
• Working with the client and internal project team members to identify and resolve technical issues
• Creating an understanding and expertise of the client businesses to stay up to date with customer needs. Manage expectations through proactive and regular client communications with both formal and informal communication methods
• Actively participating in presentations and demonstrations to both existing and potential clients
• Define, plan and execute manual test scripts
• Identifying and recommending best practices to be used within the team of Business Analysts by bringing experience and learned lessons into the team

Requirements:

• 4+ years' experience in a technical Business Analyst role
• Computer Science, IT or Business Administration degree, or equivalent experience
• Strong business analysis skills and understanding of business requirements is a must
• Experience of writing Business Requirements and/or Functional Specification documents
• Experience with the principles of SDLC
• Ability to understand and document complex document-centric workflows and to conceptualize them in IT terms
• Ability to self-start and work in pressured environment with deadlines
• Good technical knowledge and skills
• Experience with software testing
• Excellent written and verbal communication skills
• Proven decision making capabilities
• Be personally well organized, presentable, and manage one's own time effectively

Nice to Have:

• Client facing experience
• Certified BA qualification
• Experience with Office-style applications e.g. ability to create macros, spreadsheet formulae etc.
• Experience with Visio
• Experience with database reporting tools
• Experience of working with JIRA
• Experience of working in an agile team

At RWS, we're here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and well Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

RWS is an Affirmative Action Employer. For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Propylon is an equal opportunities employer; positions are open to all suitably qualified candidates, regardless of gender, civil or family status, sexual orientation, religious belief, age, disability, race or membership of a minority community.