Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross sell and up sell accounts to increase overall total customer spend with the company. Identifies, bids on, negotiates, and closes new sales opportuniti

Reviews and analyzes RFP, RFQ, and RFIs to respond with compliant, competitive solutions and documents (writes) to those solutions in proposal responses Creates Basis of Estimates (BOEs) for OSP construction projects including labor estimates, material estimates, Other Direct Charges, Travel, etc Directly interfaces with Government customers, vendors, subcontractors, and

Essential Duties Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross sell and up sell accounts to increase overall total customer spend with the company. Identifies, bids on, negotiates, and closes new

Implement customer success plans using standardized journey templates and manage overall customer metrics with a holistic view that aligns with customer objectives/success metrics. Evaluate current product and portal adoption maturity level and address roadblocks by leveraging digital marketing slicks, adoption articles, and other templates. Know the Lumen portfolio offer

Develop project plans, tasks, and timelines with great vision and clarity while performing risk assessment, contingency planning, and resource management to ensure services are consistently delivered correctly and cost effectively on a timely manner. Communicate project plan and status with high clarity, visibility, and frequency while capturing and measuring metrics and

Conducts surveys to determine ISP build requirements for incorporation in proposals Creates Basis of Estimates (BOEs) for ISP construction projects including labor estimates, material estimates, Other Direct Charges, Travel, etc Directly interfaces with Government customers, vendors, subcontractors, and other company groups Produces Engineering Design Packages (EDPs) or o

Reviews and analyzes RECP and RFIs to respond with compliant, competitive solutions and documents (writes) to those solutions in proposal responses Directly interfaces with Government customers, vendors, subcontractors, and other CenturyLink groups Write SOWs, Method of Procedures (MOPs), test and acceptance plans using corporate standards, best commercial practices and c

Responsible for sharing Lumen solutions with members of the community in a door to door sales approach.This includes having energy, knowledge, and ability to overcome concerns and questions from customers. Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen.Yes, you will be a technology expert after training.Y

Lead the end to end product lifecycle for the wholesale products, from ideation to launch to optimization. Conduct market research, customer interviews, competitive analysis, and data driven insights to identify and prioritize customer problems and opportunities. Define and communicate clear and compelling product requirements, user stories, and acceptance criteria for th

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. Serve as the single point of contact between Lumen and Contractors to resolve issues arising during the construction and/or maintenance proc

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics , which include customer usage data, health indicators (disconnects,

Provide proactive administrative support to a senior executive, managing a fast paced, C suite office with initiative and a high degree of confidentiality. Prepare and organize leadership meeting agendas, presentations (utilizing PowerPoint), and correspondence, ensuring accuracy and professionalism. Handle multiple high priority issues simultaneously, maintaining detaile

Implement customer success plans using standardized journey templates and manage overall customer metrics with a holistic view that aligns with customer objectives/success metrics. Evaluate current product and portal adoption maturity level and address roadblocks by leveraging digital marketing slicks, adoption articles, and other templates. Know the Lumen portfolio offer

Develop and execute wholesale sales strategies to mitigate risk, scale digital solutions, and maximize telco revenue. Forecast financial and demand analysis, negotiation, pricing, and distribution recommendations Represent and drive key product initiatives critical to the success of the business Plan, lead, and direct all sales activities including account profiling, sett

ly evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered. What We Look F